All our servers are built with Litespeed as the hosting engine, because we know you need your website to be fast. We also sell extra resources if you find your website needing more cpu cores etc
All support tickets need to be logged via the client area or emailed to our support desk. We endeavor to reply to tickets in as little as 15 minutes. We also have a whatsapp and telegram support number where you can escalate a ticket day or night. Yes we even do support on Christmas day.
We build all our servers with SSD drives because we want to give you the lowest read / write latency when your website is loading. All drives are in raid 10 configuration.
All our packages come with FREE SSL certs and all our servers run with CPGuard enabled, 24x7 bruteforce detection and malware scanning around the clock.
All outbound emails are relayed via MailChannels for spam scanning to ensure that the actions of one single user doesnt cause a negative IP reputation for anyone else on the same server.
If we cant resolve a problem for you and you decide to leave we will refund you for the remaining period of hosting paid within 24 hours of EFT details received. (Refunds do not pertain to domains as a domain paid for is your property. We register all domains in the name of the account holder and you can move your domain to any host you like)
Email support [at] webspacebar.co.za or log a ticket directly on our website
You have direct contact with our server engineers day or night, simply send a message to +27825883241 on either Whatsapp or Telegram.
We endeavor to keep an SLA of 99.9% uptime on all servers in our enterprise. Complete transparency of server maintenance windows and unexpected outages here : https://webspacebarcoza.site24x7signals.com/